What a circus!!!

I am so very unhappy with the Telkom service, this just isn't funny. I wish we could break up over whatsapp. I have repeatedly asked Telkom agents for a cancellation letter indicating how much is still outstanding on my mobile account but to no avail. This has been going on from 7 April 2016 and i have called and spoken to more than 7 different agents, chatted a few times to online call centre and went in to 2 Telkom branches in Durban but no resolve. This is just ridiculous! I see many other people are complaining about Telkom and i now know why. You will lose all your customers. Sales without service is not on!!!! What poor poor service. Shame on you Telkom. 22 days and still waiting!! No wonder I want to move to cell c. My reference number is ***5 and i need that letter TODAY! Shaun Kruger - ***