RL
Robby L
1 reviews | Active since Jul 2014
31 Oct 2015, 18:46
What a bunch of idiots
Well my line upgrade is still not done after 2 months and numerous calls and escalations and now my adsl line has been down the last couple of days. I call them everyday and they assure me that a technician is assigned to my fault and that it would be fixed. This has been going on the last couple of days without any success. Everyday i call they say the matter would be escalated and the best part of telkom is being put on hold indefinitely. Do not what do anymore to sort this **** out.
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Telkom's replyOfficial
01 Nov 2015, 08:23Hello RobbyLanguage,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Upgrade Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM163036
Regards
William
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Upgrade Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM163036
Regards
William
Telkom Social Media Team
Telkom's reply01 Nov 2015, 08:23
Official
Hello RobbyLanguage,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Upgrade Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM163036
Regards
William
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Upgrade Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM163036
Regards
William
Telkom Social Media Team