WHAT A BUNCH OF IDIOTS

Why do we even have Telkom, just like all other Government departments, another pain for paying customers. Try phoning them! You use your cell phone to make a call - why, because our landline does not work, you can wait for up to an hour and NO ONE answers the call. You then decide to get into your car and drive to the nearest Telkom branch. Not sure which is worse, the ones working there or the call centre because they are all just as unhelpful and know very little. Gosh it is so frustrating. I am having problems with my line since November - try asking for refunds on the days that you have no phone. which is now almost a month in refund. No one can help. you are put through to various depts or cut off ...... but they are very quick to charge you for a call out that is not their fault. I just wish that I can survive without Telkom......they have so many good packages advertised, but whats the use of this when they dont have they service to go with it and this stops you from taking on new contracts with Telkom.