AP
Anna P

1 reviews | Active since Nov 2015

05 Nov 2015, 08:11

Went to telkom Centurion 4 times to cancell my con

case number***5. I went to Centurion branch 4 times to cancel my contract. I told them i work in a call centre and they can only get hold of me after 5 o clock. From July 2015 i am trading to cancel the contract with no luck. I disputed the debit orders then they debited me on the 15 the instead of on the 20 the debit order bounced and i was charged by the bank. I went back to the on the 25/10/2015. I was told the contract will be cancelled with immediate effect. Today I receive a account and once more the account is still not cancelled

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Replies (1)
Telkom
Telkom's reply05 Nov 2015, 10:40
Official
Hello Liza Pienaar,

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will investigate and provide you with feedback.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM164661

Kind Regards
Zulfah
Telkom Social Media Team