Well, I have two sim...

Well, I have two simcard contracts with Telkom, I have been trying to contact their call centre or customer care help line, I haven't received any help or solutions to my problems on Telkom and but I'm debited every month, when I call every time I get to listen to computerized voice offering no service or help then the call is ended without solution , I once tried sending an email to Telkom head office for cancelation of the one simcard service, response that I got was to contact their customer care which offers no help to date,I'm stuck with the problem, the only thing that Telkom enjoys is to deduct money from us every month, people must never be fulled agreeing to any contract presented to them telephonically by Telkom because that would be the last time they spoke with Telkom over the phone