CS
Chris S
1 reviews | Active since Nov 2013
19 Nov 2015, 20:13
Well I am back here again to square one.
And once again it's that time where no matter how many queries i log my issues persist. Latency issues. If you go back on my history of complaints and calls logged this seems to be an every month story. High latency, local servers reaching 1000 ping... I mean seriously how many times must i log a call andor complain before there is a permanent fix for this? You're ruining the user experience and going against all that you advertise on TV. It's rather pathetic. Please sort this out as soon as possible before it gets out of hand again.
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Replies (1)Telkom's replyOfficial
19 Nov 2015, 20:24Hello chris_s,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169570.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169570.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply19 Nov 2015, 20:24
Official
Hello chris_s,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169570.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169570.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
