1 reviews | Active since Sept 2010
Well Done Telkom
<p>I called into the call centre to get options for a better ADSL experience.</p> <p> </p> <p>I informed the consultant that I wanted to cancel my line if I couldn't get better speeds as there is no fibre in my area.</p> <p> </p> <p>The service and package I received was awesome and I am very grateful.</p> <p> </p> <p>It is obviously too soon to tell, but i am confident that i will experience a much better internet experience going forward.</p> <p> </p> <p>Thank you Telkom for employing a knowledgable and efficient individual.</p>
Good day.
Thank you for taking the time to give feedback on the positive experience you have had.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Hope you have a great day further!
Regards,
Moenieb.
Telkom Social Media Team.
Good day.
Thank you for taking the time to give feedback on the positive experience you have had.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Hope you have a great day further!
Regards,
Moenieb.
Telkom Social Media Team.
Too good to be true!
I called to check on the order status.
Just been told that I can't get a 10Mps line. The lady can't give more information than that and is now transferring me to technical.
I called to order a 40Mps line as per website coverage and was told I could get as high as a 20Mps line in my area but the consultant convinced me to take the 10Mps uncapped line that is on special.
Now the tune has changed! The question now is, WHEN WERE THEY GOING TO INFORM ME IF I DIDN'T CALL???
Should I just have kept waiting for the installation, using a sub-standard 2Mps line that doesn't even download emails properly?
Telkom is living up to their bad reputation, I was a fool to give a good review.
Too good to be true!
I called to check on the order status.
Just been told that I can't get a 10Mps line. The lady can't give more information than that and is now transferring me to technical.
I called to order a 40Mps line as per website coverage and was told I could get as high as a 20Mps line in my area but the consultant convinced me to take the 10Mps uncapped line that is on special.
Now the tune has changed! The question now is, WHEN WERE THEY GOING TO INFORM ME IF I DIDN'T CALL???
Should I just have kept waiting for the installation, using a sub-standard 2Mps line that doesn't even download emails properly?
Telkom is living up to their bad reputation, I was a fool to give a good review.