Welkom to Telkom.

Last year May I app**** for fiber connection, instead I received Lte connection and it is costing me more. Since May this year, I am struggling with connection issues. Since May I when to Telkom stores 5 times. I called 5 times. Each time I was told that my previous calls were not logged. I was told that the first SIM card was the problem. I did a sim swap. Still got the same problem Then I was told that the D-link router was the problem. I got another router. Same problem. I was told to reset the router. Done that. Same problem. Was told to change the settings. Done that. Today I was told no coverage. Wow. If no coverage, why did I use it for about 1 year without a problem just to realize there is no coverage in my area? What a joke. Well done to Telkom. I have to pay for a service that I do not have.