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On the 05/02/15 order a new telephone line installation. 13/02/15 schedule for installation. There are two telephone poles in front of my property. One on the left of my gate and one scew pole right at end of my front fence. The scew pole that a truck took off the overhead cable already two years ago. Since the two years there have been a couple of new installation done in same road. Not attendance to the scew pole. The first technitian said the telephone pole on the left needs to be used for installation but a cable needs to be fixed. 16/02/15 Cables came to fix. The installation rescheduled to 20/02/15. 21/02/15 the second technitian piched up on a Sat Morning very suprisingly and indicated to me that installation needs to be done form scew pole and canot be completed due the pole been scew and the overhead cable needs to be replaced. 21/02/15 the call centre operator indicated yes Telkom are aware of the scew pole that the truck too off the overhead cable. Please be patient, we dont know when ever it will be fixed. Can some one ask Cables to deliver my Xmas present ealier this year and fix the scew pole so that my telephone line can be installed