Welcome to Telkom hell!

<p>I have been a Telkom customer for over 2 years. Their service has always been sub-standard. Even more so when it comes to cancellation. I was told to fill the cancellation form and send it. I did. I phoned again and again. I was told to wait from 21 to 30 days. I did. I didn't get a call to inform me they are going to cancel (which i am supposed to get apparently). I had to escalate the problem today. Why does cancellation have to be such a headache? Does Telkom know people can and do often comeback after cancellation? However, bad experience during cancellation will forever turn people off. I for one will never ever come back to Telkom. I hope Telkom will get back to me with a solution. Is it too much to expect???</p>