Welcome to Telkom

I switched from Cellc to Telkom Mobile on 28 February. When I made the application I asked that I want to retain my old number. When I switched over I had a Telkom number. So they did not switch to my old number.

I phoned their call centre and were told that I should go into the branch. I went to the branch the first time and after about three days my number changed to NEARLY my old number. There is one digit wrong. I went back to the branch and I have made several calls to their call centre to get this resolved. My number is still wrong and I cannot receive any calls.