TR
Tersius R
1 reviews | Active since Sept 2011
16 Feb 2015, 11:43
Welcome to Telkom
This morning after being disconnected for no reason from there network I phoned 10210. My first call from my cell phone since my services was cancelled was 32min before they cut me off. Second call was 45 minutes and again they dropped the line. 3de time lucky took them one hour and 4 minutes to answer my call. The not so clever call centre person answered and while still busy with the security check decided he will put me on hold. 10 minutes later I dropped the call. ***. Even Telkom must be a same of such service.
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Replies (1)Telkom's replyOfficial
16 Feb 2015, 16:32Hello Ttess,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be assured that your query is being attended to and feedback will follow.
Your Reference Number: SM89605
We apologise for any inconvenience caused
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be assured that your query is being attended to and feedback will follow.
Your Reference Number: SM89605
We apologise for any inconvenience caused
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply16 Feb 2015, 16:32
Official
Hello Ttess,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be assured that your query is being attended to and feedback will follow.
Your Reference Number: SM89605
We apologise for any inconvenience caused
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be assured that your query is being attended to and feedback will follow.
Your Reference Number: SM89605
We apologise for any inconvenience caused
Regards,
Launa Molapo
Telkom Social Media Team
