WEEKS to give feedback or resolve

<p>I've had a case open with Telkom for weeks now, close to a month and they'll be expecting payment for a service which I haven't received.</p> <p>I've followed up online with online chat and by phone to which they keep giving me a rehe****d response: "we've escalated it to a techician in your area". Which is hogwash!</p> <p>I've even mailed the online support as well as Nation Client Care with NO resolve, response or any care whatsoever.</p> <p>The reference(217AWK130516) ticket was opened on their system on the 13th of May already which is a follow up ticket after they said it has been resolved (*** on Nov 4th 2015)</p> <p> </p> <p>This is ensaine, I'm paying for internet which I don't even have.</p> <p> </p>