Weeks of no service and weeks of no progress

I have been with Telkom for a couple months now.

I am so dissapointed in them as a service provider.

I have a telkom mobile contract but do not understand what I am actually paying for when I have no service most of the day.

It does not even pick up telkom as my service provider, just says 'no service'.

I work in real estate and so having service is absolutely vital for me.

After call upon call, none of the advised help has got me any improvement.

Telkom, I am at the stage of bringing my phone back to the store and asking you to take it back and refund me whats due.

So disappointing.