Weeks of disconnected service despite NOT BEING ARREARS AT ALL. Getting an upgrade with telkom has proven to be the worst decision of my life.

I've called more than 5 times, I've sent multiple emails to every complaints address I can find, but my service remains disconnected. Despite not being in arrears and missing ONE SINGLE PAYMENT, TELKOM HAS DISCONNECTED MY SERVICES FOR WEEKS. CAN'T MAKE OR RECEIVE CALLS BUT THEY HAVE THE NERVE TO HAVE DEBITED MY ACCOUNT FOR THE PAST FEW MONTHS. IS THIS FAIR???!!! I'VE BEEN SENT FROM PILLAR TO POST, BUT STILL NOTHING. I CAN'T MAKE ORE RECEIVE CALLS BUT I'M PAYING YOU FOR A SERVICE AND HAVE NOT PAID YOU LATE!! I HATE TELKOM SOOO MUCH. FIX THIS!!!!