LU
Leon U

1 reviews | Active since Sept 2009

22 Feb 2017, 10:10

Weekly Yo-Yo with Telkom lines

<p>Since October 2015 I've been struggling to get a basic ADSL line to my home. A short history:</p> <p>- The line was downgraded from whatever to a basic line-only ADSL in October of 2015.</p> <p>- That did not happen and I'm still fighting for my refund</p> <p>- Then I complain that my ADSL is slow.</p> <p>- After months Telkom discovers that my line is synced at 2Mb instead of 4Mb.</p> <p>- The technician says he fixed it, but now my phone line is dead.</p> <p> </p> <p>Guys, can we please get somebody assigned to fix this properly, and then PAY ME MY MONEY!</p>

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Replies (2)
LU
Leon U's update25 Feb 2017, 20:24
Reviewer Update

This is seriously ******* service!

At 13:21 I get a phone call from somebody saying he is a Telkom technician and he is standing outside my gate. I have the number.

I drop everything and I rush home to meet him as agreed.

There was nobody home when I got home, and I'm still waiting. And my line is still down.

When can I expect service?

LU
Leon U's update02 Mar 2017, 09:51
Reviewer Update

My line has been down now for nearly two months in one form or another. The technicians claim they are coming but then they don't. I don't know what else to do.

This is really pathetic.