Week later still no response about repairing line

So today its now a week since my phone line went all faulty making that i cant make phone calls from it as it is dead. At the same time my internet (adsl) is busted. Although it sync's it does it not even at 1MB line (suppose to have a 10MB line) also it keeps on dropping every 30 min or so and then takes another 30 min or so to sync again so its basicly useless.<br> <br> I am a person that works from home a few days a week which i cant do at moment thus making that Telkom costs me money.<br> <br> I reported this problem last week Thursday and even got an esculation number and yet nothing is happening in getting this fixed.<br> <br> I am also going to claim back this money from you Telkom since when i am offline till when you fix this if this keeps on going like this as i will need to save money somewhere now with that i am losing money not being able to do my job.<br> <br> Very UNHAPPY Client here.