website registration fail

Caveat: I always regret doing any kind of business with Telkom. Thought it might be different with something as simple as prepaid LTE-A data. I was wrong.

Trying to register with the website because that's the only way i can see my data balance, I timed out on the OTP. The page prompted me to ask for a resend. I did so, a few times; nothing. And no back button either, so i was stuck. I refreshed the page, and tried to log in again. I received contradictory messages on the same page - one said 'your registration is incomplete, "use the functionality" (I kid you not. What "functionality", Telkom?There were no links or buttons nearby); the other said your registration is incomplete, log out, check your email for a message from us, follow its instructions. Guess what? No.Email. I then tried to log in through the mobile app; it just told me to go away. I wish I could, but you still have a bunch of my data... Really, REALLY, Telkom? After all these years you still can't get simple processes right?