Hellopeter
Share Your Experience

1 reviews | Active since Apr 2017

02 Aug 2017, 20:33

WEBSITE Is USLESS

<p>Tried to order home wifi on the website still no contact its been 6 days now. Useless!</p>

0
Replies (4)
Telkom
Telkom's reply04 Aug 2017, 11:55
Official

Hi

We so sorry for your experience, and thank you for bringing this to our attention. Kindly confirm your ID number and contact details. If you were given a reference number, please send it as well. And also the the name of the product you ordered.

Make sure you select "Post a private reply" so that we can be able to view the information we are requesting.

Kind Regards

Tumelo

Best regards,

Telkom
Telkom's reply13 Aug 2017, 08:07
Official

Good day zwonaka-ramabulana

Kindly private message us your ID number and contact details. If you were given a reference number, please send it as well. And also the the name of the product you ordered.

Apologies for the inconvenience caused.

Regards

Sifiso

Telkom Social Media.

Best regards,

's update31 Aug 2017, 16:19
Reviewer Update
Hi This issue was subsequently sorted I received my router on the 28/08/2017. However I do have another issue and customer service is not helping what so I do. Because at the moment I want to cancel this contract an d its only been 2 days. I spoke to a man called Tumelo Ramtjane (excuse my spelling)
Telkom
Telkom's reply07 Sept 2017, 11:50
Official

Hi zwonaka-ramabulana,

Please be advised that this response serves as an updated on your query,

kindly note that we have forwarded you an email with the cancellation details to ***

Thank You,

Regards

Asithandile

Telkom Social Media Team

Best regards,