Web 2050 Info3 IYP monthly charge

Since March this year we have been charged R457 per month for 'Web 2050 Info3 IYP'. We have no idea what this is for, and never requested this service/product or whatever it is. We have reported the problem via the 10217 help desk, but still we are charged every month.<br> <br> If I could put our complaint in writing and email it to Telkom I would, but this is not possible. I am hoping if I use Hello Peter someone from Telkom will respond and assist us.