We will only respond on hello peter

I had an issue with Telkom which got resolved very, very swiftly when I complained on hellopeter after days of frustration from trying to get assistance. From my recent dealings with telkom it seems as though one needs to go to hello peter to get noticed and get assistance. I have been trying through all your channels (online and call center) to order a landline and it seem impossible to get any assistance. I have screen dumps showing that my order has gone through but it can not be tracked. I contacted the call center who has also not assisted me. I then contact you on twitter and I was requested to take the details into a DM which I did, I was promised feedback and that a consultant will get ahold of me, that was last Wednesday, guess what, I still don't have a order or any feedback. Seem like you are really trying hard to keep our business away, I am starting to understand why a lot of client call you hellkom.<br>