CE
Charl E
1 reviews | Active since Jul 2015
08 Mar 2016, 14:29
We pay for 4 meg ADSL but get 234bits per second
ADSL we pay for 4 meg per second connection... however we get if we are lucky 200 bits per second, ADSL is continuously not working maybe 1 week a month. Fault no> 401CTK211015, 250CTK171215, 341CTK040316<br> Can not get a hold of Prime Khosana the Technical manager on *** or his boss John Mathe on *** or his boss Danie Scholts on ***. If they expect us to pay for a service... we need to be able to use the service or refund us the money spend on a non reliable service.
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Telkom's replyOfficial
08 Mar 2016, 16:50Hello Charl Els,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply08 Mar 2016, 16:50
Official
Hello Charl Els,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team