We need to move our lines and have heard nothing!!

We are looking to move offices and I app**** with Telkom's online form to move the lines 3 weeks ago. It states that they need 30 days notice prior to moving the line. It also states that a rep should get hold of you within 2 working days. As I said this was 3 weeks ago I have since redone the form 3 times as well as sat on the phone for hours trying to get through to them to find out what we need to do, where the line has been disconnected after being passed from one person to the next.<br> <br> It is outrageous, we have had so many problems with Telkom this year and if someone does not fix it soon contract or not we will no longer be considered customers of Telkom.