We have paid our account but after a week it is still not reconnected!!!

<p>I am gatvol of Telkom! I have three numbers (3 devices, 3 numbers) linked on my Telkom Contract! I paid my account last week Saturday and paid an extra R42 to "Pay & Clear" it! The Monday morning after I have paid, two of the numbers were disconnected! I phoned Telkom immediately, and a Hlengiwe promised to send an email to the accounts dept to have it uplifted immediately as the payment was reflecting! Tuesday morning, the third number was disconnected. I again phoned Telkom and in the total of 2 calls, I was cut off on both occasions (placed on hold then call is cut)! By Wednesday, it was not yet active and i logged complaints via my daughter on Twitter and Facebook as well as again phoning a total of 4 times on Wednesday to the call centre! I got a response on Facebook with a case number, nothing has happened. On Twitter nobody bothered to respond. Your call centre continued to always transfer me to the supervisor, placed me on hold and cut my call! It is now Saturday morning, a week after I have paid my accounts and none of the phones have been reconnected!! I am losing business as these numbers are used for our family business!! Telkom is pathetic with no s****s on how to solve customer complaints, not even to mention that they are disconnecting me without any reason as the account was paid!! *****S!! I AM TAKING THIS TO THE PAPERS!</p>