AW
Angelique W

1 reviews | Active since Feb 2016

28 Feb 2016, 11:55

We have been waiting for our order for 2 weeks.

We got approved for two Dell I5 laptops and 5GB data plus Huawei MiFi Rooters. We got the first Dell laptop a week ago. We have been waiting for the second one since then. We have phoned various Telkom Direct stores in Johannesburg and no-one answers so we can we find out if they have stock. We have even phoned the Head Office with no response. Telkom is such a big company and we were so excited to work with them - but we are receiving terrible service. We would really like an answer as to where our second order is and when we will be receiving it. Otherwise we will be moving to another service provider where we will actually be receiving service.

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Replies (1)
Telkom
Telkom's reply28 Feb 2016, 16:27
Official
Hello AngeliqueC8,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us, please contact us via Email: ***.



Your reference number is: SM206249
Regards
Telkom Social Media Team