1 reviews | Active since Oct 2018
WE ARE SUROUNDED BY *****S
I cancelled Telkom on the 30th September. I sent in the cancellation notice through the web on the 31st August because their service was terrible. I even sent back the debit order I have since cancelled the aforementioned debit order. Now they are still putting data on the router. How stupid is that they say they cannot cancel the service because they reckon I owe them money. This is a real *****ic answer if you don't pay the municipality they just cut off your electricity they don't say we will cut off your electricity when you pay. I really need help with this regard as I cannot get through too their thick heads.
Hi
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Your reference AI***
Regards,
Hazel
Telkom Social Media Team
Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Best regards,
Hi
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Your reference AI***
Regards,
Hazel
Telkom Social Media Team
Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Best regards,