SJ
Saleem J

1 reviews | Active since Mar 2015

04 Aug 2016, 14:29

Waya Waya woes

<p>I went into the Telkom store in Overport to apply to change my Waya Waya service to the wireless.</p> <p>My wife and I have one each.</p> <p>After waiting an hour, I finally reached the front and the lady tells me that she can't pick up a latitude and longitude for my house so she can't process.</p> <p>I explained to her that my house is only a kilometre from the store but she insisted that someone needs to investigate.</p> <p>I left the store and called 10210.</p> <p>After explaing my experience, the agent I spoke to gave me the latitude and longitude and asked me to return to the store and show it to the lady there.</p> <p>I went back to the store and encountered this lady who was even more abrupt this time and refused to look at the information I had to show her.</p> <p>She insisted that I must just wait for feedback and she couldn't say how long it will take.</p> <p>I've had people from my area do this after me and they already received their order numbers and we are still waiting.</p> <p>Please can someone assist in resolving this so we don't have to go repeatedly into that store to be told the same thing over and over.</p> <p>The numbers in question are ********** 302 and ********** 338</p>

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