1 reviews | Active since Oct 2023
WAYA-WAYA DISCONNECTED OVER INCREASED FEE NOT COMMUNICATED.
Dear Telkom WAYA-WAYA is a product you launched for the under-privileged and elderly South Africans, so why don't you keep the people making use of the service informed to price increase , suspension etc.
The yearly subscription of R200 was paid however nobody communicated that the yearly subscription increased not even the casher taking the money advised the pensioner that the tariff increased.
Telkom never notified the customer that the line will be cancelled , this is extremely unfair and unfair business practice , one of the days TELKOM will be no more due to its unfair business practice.
You need to fix this Telkom before you need to start closing branches and retrenching staff man.
Please advise how this matter will be fixed , you ****** a pensioner... Sies , disgusting fix this we will be going to the ombudsman.
