TK
Thorsten K
1 reviews | Active since Jun 2015
07 Jun 2015, 14:27
Wating for responding of ticket
Both my telephone linen and adsl line went down at 4:00 this morning created 2 tickets <br> 1CEK070615 Adsl<br> 1CEZ070615 Telephone <br> The response of the ticket was 2 days to fix I phone support but their can not speed this up send a direct massages on Twitter no reply <br> I think it is bad service 2 dates response
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Replies (1)
Telkom's replyOfficial
08 Jun 2015, 08:32Hello kohlhtor,
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Telkom's reply08 Jun 2015, 08:32
Official
Hello kohlhtor,
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team