Wasting my money.

Hi Telkom. I have spend the last 4 months getting an ADSL line installed at my house - With all the phone calls I had to make it cost me R3000 in total. Now that the line has been installed, I am trying to get it activated. I have been on the phone from 15h00 until 17h15 today to get my services up an running. I have spend more time on hold than speaking to a support person. With all the calls I made I lost R250 of my own money here. That is unacceptable and money does not grow on my back like other people in South Africa. Please can you call me back on *** to get this sorted out. I am seriously consider launching a complaint with the customer complaint commission. This is totally unacceptable