MvdH
Marianne van der Horst

1 reviews | Active since May 2016

20 May 2016, 11:33

Wasting airtime to get hold of them

<p>Placed an online order more than a month ago, and still waiting for feedback. When trying to phone them you wait more than 30min for someone to pick up the phone! Even tried the online chat with no success! This is so unprofessional!!!</p>

0
Replies (1)
Telkom
Telkom's reply24 May 2016, 06:26
Official

Hi mjphantom2016

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM236094 .

We apologise for any inconvenience caused.

Kind regards

Igsaan

Telkom Social Media Team