WASTE OF TIME AND MONEY

I upgraded my contract with telkom in August, thereafter my sim card stopped working, I went into a store with much effort as I was over 8 months pregnant and I was told that I need to be credit vetted in order to get a sim swop after fighting with the consultant he told me someone will call me on Monday... No one did. I continue to pay my account and still did not have a working sim. I called through to your head office, they could not assist. I end up going to another store and they tell me they can't assist as there is a call logged by the previous store eventually I managed to go to the first store with my baby and tell them that I am not leaving till I get my sim card!! I have sent numerous emails to telkom for assistance and no one has come back to me. I have lost out on business due to this and I want my promotional data!