waste of time

ai telkom total waste of time like i spent half my lunch on an application for a phone, collecting all my details, explaining the phone, term of contract, doing popi/disclaimers , like everything debit order mandate, terms and condition, delivery estimation day, like everything, later to receive a decline sms, like really cant you score the client first before application,. agent siyanda nkwanyane you sure know how to waste peoples time you and the whole telkom team.