Was overcharged again R406 still not sorted!!!

I was overcharged last month by R406 on my Telkom mobile account.<br> <br> I have called in to the call centre 3 weeks ago and still have not received feedback. I was told within 72 hours.<br> <br> I also asked to speak to the manager and Khanyi would not allow me too.<br> <br> Case number is ***5.<br> <br> A consultant called me today 05/04/2016 to try and sell me something but they would not deal my complaint. They have even closed the case number, without dealing with the case.<br> <br> I want my money back. I am going to cancel my contract this contract coming Saturday 09/05/2016. This service is truly pathetic<br> <br> I want my money back this is ***** and I will seek legal action if not dealt with swiftly. I am not waiting 3 months for my money.<br> <br>