was **** to by numerous call centre consultants

I had i wifi router with telkom i failed to pay for 3 months cos i didnt have a job i called to tell them they said its fine if i pay up the amount due they will put on my connection again as soon as i paid i called i spoke to more than 5 consultants that all said must just go to my nearest telkom to reactivate i got there just to find out that telkom cancelled my contract very bad service dont apreciate the service