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MALCOLM M

1 reviews | Active since Mar 2009

02 Mar 2016, 11:45

Was angry- then this happens.....

I called in to find out about my ADSL status just to find out it was cancelled, because a previous agent didn't tell me about the deposit payable. This really frustrated me, with that in mind i called the call centre and spoke to Hamida Abraham who was so impressive that i just listened and agreed to give telkom another chance. If it wasn't for her, i would have moved to another service provider period!!!!<br> <br> Well done and thank you, now lets see if your operations department can hurry this along as i will now have to wait for another 21 days!!!

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Replies (1)
Telkom
Telkom's reply02 Mar 2016, 14:37
Official
Hello miles123,

Thank you for taking the time give us a feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Regards
Luleka
Telkom Social Media Team