Warning...telkom promotional data ****.

Warning...telkom promotional data ****.

on the 29th of Aug 2017 i recieved an sms from telkom offerring me an additional 5gig if I loaded 5gig freeme bundle within period of the 29th Aug - 8th Sep, the additional data was to be loaded the following day, I then recharged and loaded the 5gigfreeme bundle on the 3rd of September and expected the additional data on the 4th Sep however nothing was recieved so i continued to call the call centre and i was advised by an agent (didnt make note of agents name) that i should expect it to loaded before the end of the day and considering that u loaded the bundle on a Sunday which is not a business day" the next day referred in sms is actuall 24 business hours"....(something to that effect)

called the call centre on the 5th of September and my query was logged and i was informed I WOULD GET FEED BACK 9 DAYS LATER,72 working hours, which is messed up telkom, thats #ing unexcceptable, bare in mind that i recharged on the assumption that i would have promotional data the following day!!!!!!!!!!!!!

" ********** 9" Telkom ref query!

Eventually spoke to a manager called PAUL (unreliable a*s) who assured me that my query was prioritised as i had explained to him that i use my data to carry out my work and upload some files....however once again telkom made a promise they cant live up to!

Its now the 18th of Sep and still no data.... called in at 8am this morning and was being transfered to a NOLUTHANDO MADLELA....who i never got to speak to, infact she knew that she would be speaking me about this before hand and she chose not to answer her line and kept me on hold for a good 15min, so i disconnected that call and called again and spoke to a consulant who then said that NOLUTHANDO had problem in trying pick up my line "HOW CONVINIENT - U WORK FOR TELKOM".....however she requested to take down my details so that NOLUTHANDO can call me back and i refused and opted to stay and wait on the line rather......was placed on hold, next thing im speaking to a SAMANTHA SMITH who i needed to explain everything once again to.....this time i have requested to speak to any manager and have been holding for 40min.....

its been two weeks that this has been ongoing, will continue to paste this complaint on every channel,social media and comments to websites too.