JJ
JacobZumaParody J

1 reviews | Active since May 2016

25 May 2016, 13:21

Warning: Telkom customer service is bad proceed with them at your own risk

<p>Okay so i needed a phone, app**** to telkom online and to cut a long story short i was approved and money was debited by Telkom from my account as agreed. The problem now is that the phone isnt being delivered and the call centre for Telkom mobile is non existent to put it kindly. On average i hold waiting for their so called first available consultant for 45 minutes before i hang up and i am not even exegarating.</p> <p> </p> <p> </p>

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Replies (1)
Telkom
Telkom's reply26 May 2016, 18:12
Official

Hi jacob

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. We would like to assist. May we please request to provide the affected number and a preferred contact when possible. Please use the following e-mail address to relay the requested details: Email: *** . Please include the reference number below in the subject field.

Interaction ***

Regards
Keagan
Telkom Social Media Team