1 reviews | Active since Nov 2015
WARNING AGAINST TELKOKM....WARNING AGAINST TEKLOM
WARNING WARNING TELKOM WILL ROB YOU DONT USE THEM AS SERVICE PROVIDERS.
Last year (2021) i closed my Telkom internet account due to their **** service.
Not learning my lesson i decide lets go for a month to month internet deal with this terrible service provider. Assume if the service is a ****ty as it was i can just cancel it without having problems, being a month to month. during January 2022 the adsl line was damage due to fiber installation according to Telkom. During January i had no internet, on the 4 Feb 2022 I called complaining about this **** service while working form home. I eventual decided to close the account 13 Feb 2022 and go to VODACM ( Thanks for the Assume service) I've been handed over to credit bureau for not paying an account that's not updated by Telkom. Every week I get 2 message with different amount to pay to settle this account. Telkom call center is just the ****en worse they never hear you or the line just cut or the consultant have no idea what she /he is doing.
note: 1. Telkom's have no integration between its department 2. You'll get billed even if they don't give you a service, due to their systems never being updated. 3. you will spend hours talking to someone that don't know the 2 systems they using. 4. Calling Telkom to resolve there problem / provide a service will become your norm
This company is bad or even worse than home affairs / traffic department / post office and police station combined.
Piece of advise DO NOT GO TO TELKOM FOR ANY SERVICE (dont go for the mobile you going to regret it) even if the price looks good, because that the only thing they can do to rob you.
Selling something at a low cost and giving you a **** service that all TELKOM.
To the mangers in Telkom go back to school and get your money its clear whoever is running this company don't know its core business and what it should stand for.
