AP
Adri-Mari Pretorius

1 reviews | Active since Jan 2014

02 Nov 2015, 08:23

Warehouse out of stock

I visited 4 branches this weekend, hoping to find 1 branch that have stock of the LG G4. NOT ONE. The only reply is - the warehouse is out of stock and the branches have no idea when they will receive stock. One of the branches told me that they ordered the LG G4 for other customers a month ago and still not received stock.<br> <br> Now explain to me how do you advertise products, you don't have stock of?<br> <br> Employees at branches simply pull up their shoulders on losing customers which I understand - after a month of receiving no stock I would also have no idea how to explain anything.<br> <br> This is a management problem!

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Replies (1)
Telkom
Telkom's reply02 Nov 2015, 08:45
Official
Hello BeingRight,

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will investigate and provide you with feedback.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM163270

Kind Regards
Zulfah
Telkom Social Media Team