SB
Simon B

1 reviews | Active since Mar 2015

10 Mar 2015, 16:24

Wanting to upgrade our service is impossible!

I app**** for the DSTV explora upgrade to a 10MBps line over a month ago and no change! I have sent countless emails and spent hours on hold and no one has got back to me. They said they have received our order but no change to our internet and no sign of the sim cards or explora we are entitled to!! Currently on hold AGAIN!

0
Replies (1)
Telkom
Telkom's reply10 Mar 2015, 17:33
Official
Hello simonjamesbarry,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team
***