Wanting access to my banking profile; saying I am *********ing them

<p>Ok. So I have decided to cancel my ADSL service with Telkom.</p> <p>A lady contact me from "Telkom" (via Facebook) saying that she can arrange that my nr will be released to the pool if I accept the prompt on my phone.</p> <p>I refused as the prompt would allow access to my internet banking. How can Telkom do this?</p> <p>All i want to do is cancel my service? I have months of problems that never has been resolved. I am willing to pay the notice period - but then they come with this hogwash?</p> <p>Please Telkom. I just want to keep my landline nr as is - All I want is that my ADSL service be released into the pool. I dont want to be pre-paid. I dont want any more problems.</p> <p>Please - JUST LET ME GO</p>