1 reviews | Active since Mar 2009
Wanted to move to Telkom Mobile - waste of time
My family have been with Vodacom for many years. They are the most expensive network and I've experienced issues which have taken 7 days to resolve so was keen to look at alternatives.<br> <br> I have been interested to consider Telkom Mobile. Unfortunately their pre-sales process doesn't work. I attempted to choose a Voice & Data package. Instead of showing the offer I was interested in their website says \Ask Us\" and has a form to compete which I have done on 5 occasions: name, email, phone, ID etc. The problem is NO ONE seems to follow up on these (my) leads. <br> <br> My advise - No point bothering with Telkom Mobile unless you want to be frustrated by lack of service which is probably due to their really poor internal processes. "
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
