Want to buy a product, Telkom not interested...

This is just crazy. I app**** for an unlimited LTE offering that Telkom's promoting all over in Johannesburg. My application was a success and I received a ticket number to verify my application. Email said a consultant would contact me...<br> <br> 1 week has passed so far and I've received no phone calls. I went into a branch and queued for 1 hour only to be told that Telkom stores don't deal with this offering. An email was sent by the staff member to a bunch of people - still no response. I've tried to call the number that's all over the site for LTE sales... and it seems that nobody works in the call center since there's never an answer - even after waiting 30 minutes on the phone.<br> <br> So now I don't know what to do. The stores can't sell me a product Telkom is advertising. Agents don't get back to me and there's nobody I can phone. Why would Telkom have such an offering if they don't care to follow through on sales? I don't understand this business model...<br> <br> Please can somebody attend to this? I want to give Telkom my money and they seem determined to turn me away.