1 reviews | Active since May 2016
Want My "SO-CALLED" Uncapped ADSL Contract Cancelled with no penalty fees
<p><span style="color: #555555; background-color: #ffffff;"> </span><span style="font-family: Calibri, sans-serif; font-size: 11pt;">I would like to email someone who can make a decision to either cancel my contract with Telkom Business or upgrade my package with no charge as we as a business are suffering because the sales person did not explain the data package to us even after I explained to him that we would be using a large amount. There is something wrong with the speed of our adsl line and we either need it repaired or cancelled so that we can run our business professionally. I was explained that it is uncaooed and after suffering extremely slow speeds I was told that the line is soft capped but was never explained this at inception of contract, how must I run my business?????</span></p>
Good Day Luleka,
My contract was cancelled, thank you very much but I asked that it be cancelled with no charge as the company refuses to pay any cancellation fees as we were **** to at inception of contract, now I get a bill from Telkom with a contract charge which they say is the cancellation fee, I have all emails from HelloPeter Telkom and no one told me that there will be a charge yet in my complaint I clearly state : Want My "SO-CALLED" Uncapped ADSL Contract Cancelled with no penalty fees... please explain or get this amount reversed.
Thank you!
Good Day Luleka,
My contract was cancelled, thank you very much but I asked that it be cancelled with no charge as the company refuses to pay any cancellation fees as we were **** to at inception of contract, now I get a bill from Telkom with a contract charge which they say is the cancellation fee, I have all emails from HelloPeter Telkom and no one told me that there will be a charge yet in my complaint I clearly state : Want My "SO-CALLED" Uncapped ADSL Contract Cancelled with no penalty fees... please explain or get this amount reversed.
Thank you!