WANT A NEW MOBILE>>>>PATHETIC SERVICE FROM TELKOM

<p>My dad had purchased a new contract deal J5 Prime Samsung ,on the 23rd December and its been two weeks we had experienced faults with it .</p> <p>Firstly the red light appears and it doesnt charge.It also has a flickering/blinking on the screen lighting.</p> <p>My concern that its only two weeks and we have issues .I want a new device as the screen guard also had scratches when we initial purchase was given to me as a gift.I was in Johannesburg and couldnt come down for the return ,I can even provide proof of my flight tickets .</p> <p> </p> <p>I recieved poor service from the Ballito store ,The sales person was not helpful at all ,he couldnt even offer me a number to the outsourced technicians.</p> <p> </p> <p>I want a new device as its to early in the contract for any repairs or assesments to be done on it,if nothing is going to be done on this account,we will report this to the ombudsman.</p> <p> </p> <p>Please contact the account holder on ********** or send him a message.</p> <p> </p> <p>Or you can reach me on ********** 823, **********