KH
Katharina H
1 reviews | Active since Nov 2014
14 Jul 2015, 09:27
Waiting to have business Line repaired - 2 weeks
Dead telkom BUSINESS landline reported on 2 July 2015 is still not fixed. Telkom faults department says the fault has been escalated, but we have still not heard or seen anything from any Telkom technician. Please understand that this is a BUSINESS line and we have many clients complaining that they cannot get hold of us and as a result of this we are losing potential clients. Please give urgent attention to this matter! ***
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Telkom's replyOfficial
14 Jul 2015, 09:59Hello NVR TAX,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM125365.
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM125365.
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Telkom's reply14 Jul 2015, 09:59
Official
Hello NVR TAX,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM125365.
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM125365.
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team