BM
Bongani M

1 reviews | Active since Jan 2017

09 Jan 2017, 13:40

Waiting till Jesus comes back... I guess!

<p>Thanks to Hallo Peter for receiving this platform to be able to raise our concerns on poor services delivered to us by the top of the foodchain companies that we respect as Barons in the business fields. Never have I been this dissapointed with Telkom services in my entire life as I had been in a past few months. This was when I was contacted by an agent or someone who claimed to be the representative of Telkom and he introduced a package to me over the phone which intails a WIFI Huawei LTE MiFi Router which has a Micro SD slot + connects up to 10 devices + 3G fai***** which I'd be payingR149.00per month for 2Gigabytes of data.</p> <p>I was facinated by the whole thing as Im into online forex trading currencies and commodities, currently using a 3G MiFi Router which has no Long Term Evolution or LTE Network features. Im currently in an LTE Network coverage area and the router that the agent introduced to me was exactly what I was looking for.</p> <p>To my suprise I was shocked when a 3G router was delivered to me by the courrier company, where the guy asked me to sign quickly without even having to open the product, long story short, guy dissapeared, product delivered was not the expected, tried to call Telkom as this is their product, and they are the ones debiting me on a monthly basis for the device I did not ask for. Was given a case no. ********** 4 and was told that this was not Telkom's matter , I should try calling mobile talk, jaba mobile, mondo or ignition group for help because they are the ones who contacted me.</p> <p>As I was , and is still being driven from pillar to post, still waiting for someone to call to attendance to this matter, Telkom is still debiting me on a monthly basis, giving me the data I never app**** for , and not helping but loves to visit my bank account on monthly basis, when consulted, points a finger to other outsorcing companies. What a service, till today Im still waiting for this matter to be resolved, you see Peter I dont want to cancel the contract but I want this 3 G router changed for the one promised to me. Its now clear to me that this is what they do to everyone just to get them into contract so they rip people off. no... not the Mighty Telkom that I know off, something must have Gone rong somewhere, well if thats the case, Im waiting for this to be fixed ASAP. I guess then I shall wait till Jesus comes back.</p> <p>If only this matter could be attended to. (wishfull thinking)</p>

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