Waiting since 17 Dec 2015

I reported our land line at work that was not working, even if you put a new phone on the line - so obviously the fault was on the line and a Telkom needed to send out a technician. The same day I received 2 sms's stating my ref Number as: 323CTZ171215 and that Telkom will resolve the problem ASAP. Needless to say after I made 2 more follow up calls and the call centre agents re-assuring me that a technician will be sent out to our premises. This is the worst service I have received from Telkom and I'm considering cancelling al 8 of my contracts with them and move to a much more sufficient service provider.