1 reviews | Active since Jun 2015
Waiting since 15 June 2015 for assistance!
Original Complaint - http://hellopeter.com/telkom/complaints/telkom-lte-bundle-deals-pathetic-***<br> Today is the 12th of April 2016 and have been waiting for feedback / assistance / reason from telkom. I have posted here on hellopeter, gone to 3 different Telkom Stores, phoned telkom accounts department many times and still till today not have had anyone make contact with me!<br> For the past 10 months, have I been paying for a Amazon WiFi Kindle which i never received and have complained, spoken to Telkom accounts in person and telephonically and lastly sent a complaint to their accounts department (via their website) today as my last cry for help or assistance!<br> <br> 1. Either you credit me back money you debited from my account for the kindle and re-adjust my monthly installment?<br> <br> 2. Provide me with a device similar to the kindle and credit me back the money you debited from my account for the past 10 months?<br> <br> 3. Or completely cancel my account as per your Terms & Conditions of the Telkom Mobility Subscriber document: I Quote: Section 1.1 Clause / Statement \Charges\" am I liable to Breach and Termination Section 11 Clause 11.2 in terms of false advertising and theft by telkom.<br> <br> "
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
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Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
